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Help and FAQs

Who is Deluxe Travel?

Deluxe travel Egypt is one of the premier Egypt travel agents it is recognized by the Egyptian ministry of Tourism license number 1337 and classified on category (A) as one of the high grade Egypt travel agency and a member of Egyptian Travel Agents Association. Its headquarters is in Cairo but it is handling all tourism operations all over the country. Deluxe Travel is a proactive travel organization with an international comprehensive approach of innovation and excellence. Transaction level operations are executed by a team of professionally qualified professionals, who are well versed with the complexities of the Travel & Tourism Trade. Our guest service team has a cumulative experience in tourism industry. The team is well aware and equipped to cater requirements of various market segments and understands the nuances of tourism in Egypt.

How much do I pay upfront?

Based on the discussion with your Travel Counselor, you have to pay 10% – 25% of your Total Trip amount to process the reservation. The balance amount can be paid after receiving the Travel vouchers.

What are the supported modes of payments?

You can pay via Bank Transfers, or in cash. We accept all Visa, MasterCard and American Express credit cards and most major debit cards which are subject to 5% processing fee. Payment can be done with PayPal as well subject to 4% fees

What is your cancellation policy?

Since we customize packages as per your demands, the cancellation policy varies across hotels and services. However, you’re informed about the detailed cancellation policy before you make any payments

What if I face any issue during the tour?

There would be a dedicated Travel Counselor assigned exclusively to you, who would be in touch with you from the time when the query was initiated till the time the tour ends, In case of any issues faced by you, a solution would be immediately offered. The Hotels, Transport and the services used by us are tried and tested for over 25 years.

What are Egypt's visa requirement?

If you are from eligible countries you can obtain your visa to Egypt at the airport. You must have a valid passport for at least 6 months. The Visa on arrival is the type of visa that is issued upon arrival in the country and has a maximum validity of 30 days. Although this procedure is valid for a large number of citizens of different countries, there are also exceptions in this section. Specifically, there are 85 countries for which Egypt does not support this visa modality.
Egyptian visa can also be obtained online or through any Egyptian embassy or consulate
read more about visa to Egypt at the following link https://www.deluxetoursegypt.com/

When is best time to visit Egypt?

The best time to visit Egypt is from October to April, mainly to avoid the scorching temperatures of summer.

Dress Code

Even if not at the seaside resorts you can wear what you want, in Cairo and the surrounding area, out of respect for the locals, you are supposed to cover yourself a bit. The best is therefore to avoid shorts and mini-skirts. Anyway the sun of the summer in Egypt invites to cover oneself if one wants to avoid the sunburns. A headgear is more than recommended even in autumn.
Shoe: Avoid flip-flops and heels during your tours, the floors might not always be very comfortable. Walking shoes or sneakers will do the trick.